How to Trigger the Warranty of An Imported Electronic?

I just had a traumatic experience with two SSDs from Corsair. Both burned. Lucky for me, the warranty of the manufacturer has international coverage and be able to send the two SSDs for Exchange. However, this is something that I hadn’t checked earlier. I don’t know how long it would have to guarantee. And just a few days, I had to trigger the warranty of my Galaxy Note II, which had two faults in a row.
I don’t think even with cellphones we care too much about it. We have a standardized year guarantees and are satisfied with them. In most cases, bought by the imported equipment sites. Such sites offer between 3 months to a year, turning in a normal average of 3 months. It is very little compared to the guarantee out there.

To simplify here, let’s not talk about the units “refurbished” or “remanufactured”, which has reduced warranty.
Understanding National and International Guarantees
A product with international warranty has the validity of your warranty for manufacturing problems and not to damage caused by normal wear or by the user through the current period of insurance. The same goes for national guarantees.
If the company does not have representation in Brazil where to send your product, as was my case, you have to bear the cost of sending abroad. That would be a disadvantage if we didn’t bring into account something very important.
When a product you have defective, any manufacturer will tell you this, but chances are that it will introduce more flaws. Here in Brazil, when you trigger the warranty of a product and it has a defect that can be repaired, they simply fix the defect. It’s the most logical thing to do and is even correct, isn’t it?
Wrong.
The Quality Control of Electronic Products
Just imagine the production process of an electronic product. There is a final step focused only on quality control. They look at everything on the device, test everything. Only then he is released to be able to go on sale. Thinking like that, for a product presents a defect, you have to be very specific to you have a defective product.
Knowing that now, you will find that the chances of your product more defects after a first “fixing” are much larger. See in my case: my Galaxy Note II presented a defect in memory the operating system and simply died. The repair, I was told that simply reinstalled the firmware. Something I doubt a little, because the problem is a problem of memory series, which I discovered in my research (I will probably have the problem again). Just when I got home, the module where I put my SIM card has stopped working. I am now waiting for the return of the module.
Coincidence or not, was the first smartphone that I bought in Brazil (use smartphones since 2006) and the first one failed.
The Big Difference of An International Warranty
Remember what I said about the defect that is fixed? As it is in international guarantees, they fix the defects. They simply change their appliance and resell as rebuilt after. This is automatic for most defects and the simplest, where the defects are repaired only if they submit another defect, the Exchange is immediate.
This happens with the vast majority of products with international warranty. And you think I’m going to have a new cell phone? Probably not. And chances are he will present more problems.
How to Trigger the Warranty of An Imported Electronic?
You have to know a little English and come into direct contact with the manufacturer. See also if the appliance has international warranty before you buy it. Shipping costs to trigger the warranty are worth. I’m stuck on brazilian warranty and I’m sorry. First and last time I buy a smartphone in Brazil. Outside, at least, know what the quality control is so much better and that gives me a new handset warranty on most of the time, aside from being cheap to buy the unit in Brazil.
If you have ever had an experience with the warranty of your product, share with us! Will be very interesting to analyze the quality of securities of different products, both nationally and internationally.

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